> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hiveku.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> Get help from the Hiveku team

## Get Help

Can't find what you're looking for in the docs? Our support team is here to help.

<CardGroup cols={2}>
  <Card title="Email Support" icon="envelope">
    Send us an email at **[support@hiveku.com](mailto:support@hiveku.com)** and we'll get back to you within 24 hours.
  </Card>

  <Card title="In-App AI" icon="wand-magic-sparkles">
    The AI assistant inside your project can answer questions about Hiveku and help you troubleshoot issues in real time.
  </Card>
</CardGroup>

## Before You Contact Us

To help us resolve your issue faster, please include:

1. **Your account email** so we can look up your organization
2. **The project name** if the issue is project-specific
3. **Steps to reproduce** the issue
4. **Screenshots or error messages** -- the more context, the better
5. **What you've already tried** -- saves us from suggesting things you've ruled out

## Useful Resources

<CardGroup cols={3}>
  <Card title="FAQ" icon="circle-question" href="/help-center/faq">
    Quick answers to common questions
  </Card>

  <Card title="Troubleshooting" icon="wrench" href="/help-center/troubleshooting">
    Solutions for common issues
  </Card>

  <Card title="Status Page" icon="signal" href="https://hiveku.betteruptime.com">
    Check if Hiveku services are operational
  </Card>
</CardGroup>

## Feature Requests

Have an idea for how to make Hiveku better? We'd love to hear it. Email **[feedback@hiveku.com](mailto:feedback@hiveku.com)** with your suggestion and we'll review it with the team.