> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hiveku.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Find and Chase Overdue Invoices

> See who owes you money and for how long, open each overdue invoice, and record what they pay

The longer an invoice goes unpaid, the harder it is to collect. The **Accounts aging** report shows every client who owes you money and how long each invoice has been overdue, so you know who to call first.

This guide finds Northwind's four overdue invoices and the oldest one, 78 days late.

## See the total at a glance

Click **Commerce** in the left rail. On the **Overview**, **Outstanding AR** is what clients owe you on open invoices, and **Owed to you · A/R aging** splits it by how late it is: **Current**, **1–30**, **31–60**, **61–90** and **90+** days.

![Outstanding AR \$1,900.00, 4 open invoices, outlined, next to Outstanding AP, and Owed to you A/R aging, outlined: Current \$0.00, 1-30 \$1,212.00, 31-60 \$0.00, 61-90 \$688.00 and 90+ \$0.00](https://mintcdn.com/locusdigital/LG5PKxZExjtlcuqH/images/how-tos/commerce/od-01-overview-closeup.webp?fit=max\&auto=format\&n=LG5PKxZExjtlcuqH\&q=85\&s=0cd752f028d2a0d73a2cdeb83e81fc35)

## Open the aging report

In the Commerce menu, under **Reports**, click **Accounts aging**. The cards at the top give the totals: **Outstanding**, **Overdue**, **Over 90 days** and **Clients owing**, with how late the oldest invoice is. **Outstanding by age** lists each age group with its share.

![Accounts aging: Outstanding \$1,900.00, Overdue \$1,900.00, 100% of outstanding, outlined, Over 90 days \$0.00 and Clients owing 4, oldest 78 days overdue; and Outstanding by age with 61-90 days, 2 invoices, \$688.00, outlined](https://mintcdn.com/locusdigital/LG5PKxZExjtlcuqH/images/how-tos/commerce/od-02-aging-closeup.webp?fit=max\&auto=format\&n=LG5PKxZExjtlcuqH\&q=85\&s=5d35938cf3a309f117aa1f984be51289)

Click an age group, such as **61–90 days**, to list only the invoices that late. **Show every client** goes back to them all. The list at the top left picks which invoices count by the day they were issued; **All time** counts every open invoice.

## Find each overdue invoice

Under **By client**, each client shows what they owe in each age column. Click the arrow next to a client to list their open invoices, with how many days each is overdue.

![By client: Ninebark Hotel, Quillfeather Bakehouse, Pinecrest Design Collective and Copperleaf Books & Coffee, \$318.00 in 61-90, expanded and outlined, showing INV-2026-000004, August retail and café order, Partial, due Aug 4, 2026, 78 days overdue, \$318.00](https://mintcdn.com/locusdigital/LG5PKxZExjtlcuqH/images/how-tos/commerce/od-03-by-client-closeup.webp?fit=max\&auto=format\&n=LG5PKxZExjtlcuqH\&q=85\&s=bbde4db1cb6287e5c244638a9cc8ece8)

Click the invoice number to open it.

## Look at the invoice

The invoice shows the **Amount due**, the due date marked **overdue** in red, what has been paid, and whether payment reminders are still going out.

![Invoice INV-2026-000004, Partial, August retail and café order, Ines Navarro at Copperleaf Books & Coffee, Amount due \$318.00, Due Aug 4, 2026 overdue, outlined, and Payment reminders: on, It is more than 20 days overdue, so no automatic reminders will go out, outlined](https://mintcdn.com/locusdigital/LG5PKxZExjtlcuqH/images/how-tos/commerce/od-04-invoice-closeup.webp?fit=max\&auto=format\&n=LG5PKxZExjtlcuqH\&q=85\&s=4360aa9098c000e6e60ea57e425d8505)

For an invoice you have sent, Hiveku emails automatic reminders 1, 7 and 14 days after the due date while **Payment reminders** is on. After that it stops, so an invoice this late needs you to get in touch yourself: call or email the client from their contact in your CRM, and attach the invoice with **...** > **Download PDF**.

> [!NOTE]
>
> At the moment an overdue invoice that has been partly paid has no **Send** button to email it again. Download the PDF and send it yourself.

## Record the payment when it comes

When the client pays, click **Collect payment** > **Record a payment** on the invoice, as in [Record a Payment by Check, Cash or Transfer](/how-tos/commerce/record-a-payment). The invoice leaves the aging report once it is paid in full.

## Good to know

* **Keep a copy:** **Options** at the top right of the report has **Export CSV** and **Print**.
* **Let reminders do the early chasing:** keep **Payment reminders** on when you send an invoice. See [Create and Send an Invoice](/how-tos/commerce/send-an-invoice).
* **Bills you owe:** the **What you owe · A/P aging** card on the Overview does the same for your own bills.


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