What goes into “available”?
A slot is offered to the booker only if all of these are true:- It falls inside your weekly hours for that day
- A date-specific entry doesn’t take that date off or change its hours
- It doesn’t clash with a busy time on a conflict calendar
- It is after your minimum notice and inside your booking window
- The daily limit hasn’t been reached
- Buffer time before and after fits cleanly
Availability is checked in real time when the booking page loads. Add a vacation day at 9 AM and the slot disappears for new bookers immediately.
Work hours
Set the hours you’re available for meetings on each weekday. A new account starts at 9:00 AM to 5:00 PM, Monday to Friday.1
Pick your time zone
Under Time zone, pick the zone your hours are read in. Guests see the times in their own time zone.
2
Set hours per weekday
Switch each day on or off, then pick its start and end times. Add hours adds a second range on the same day, and Copy puts one day’s hours on other days.
3
Save
Save your changes from the bar that appears. The new hours apply to bookings made from then on; existing bookings stay.
Date-specific hours
Under Date-specific hours, click Add dates to take days off or work different hours on particular dates:- Vacation and holidays: whole days off.
- Short days: different hours on one date, such as a morning only.
- Extra days: hours on a day you’re normally off.
Conflict calendars
Connect your calendar under Calendar, Calendars. Busy times on it block bookings, so guests can’t book over your other meetings, and every new booking is added to it with its meeting link. With no calendar connected, guests can book over anything that isn’t in Hiveku.- Google Calendar
- Outlook
Scheduling defaults
Under Scheduling defaults, four settings apply to every meeting type that doesn’t set its own:- Minimum notice: how soon before a meeting guests can still book it. Four hours to start with.
- Booking window: how far ahead guests can book. 60 days to start with; leave it empty for up to a year.
- Daily limit: the most meetings in a day, across all meeting types.
- Start times every: the gap between the start times guests see. The meeting’s length to start with, so a 30-minute meeting is offered at 9:00, 9:30, 10:00; pick a shorter gap, such as 15 minutes, for more choice.
Time zone behavior
Your hours are read in your time zone and shown to each guest in theirs. If you’re in New York and set 9 AM to 5 PM, a guest in San Francisco sees 6 AM to 2 PM. Daylight saving time is handled for you. If your browser is in a different time zone, the page says so.Troubleshooting
A booker says no slots are available, but I am free
A booker says no slots are available, but I am free
Check your connection under Calendar, Calendars, and reconnect it if it has expired. Also check Minimum notice: a 24-hour minimum hides today entirely.
I'm getting double-booked
I'm getting double-booked
Make sure the calendar you keep your other meetings on is connected under Calendar, Calendars. Without one, guests can book over meetings Hiveku doesn’t know about.
My time zone is wrong
My time zone is wrong
Change it under Time zone on the Availability page. Bookings already made keep their time; only the times offered from then on change.
Next steps
Meeting types
Define what bookers can schedule.
Team calendars
Apply availability rules across multiple users.