/dashboard/calendar/ under the Team tab.
When to use a team calendar
Sales team
Inbound demo requests rotate among 4 reps. No one rep is overloaded.
Recruiting
Phone screens go round-robin among hiring managers. The first one with a clean slot takes it.
Customer support
Office hours offered by any available CSM. Whoever has more open time gets the booking.
Group meetings
Collective availability for a 3-person group call — only offer slots when all three are free.
Routing strategies
- Round-robin
- Collective availability
- Specific host
- Max availability
Rotates among hosts in order. Each new booking goes to the next person in the list. After the last host, it wraps back to the first.Best for: equal workload distribution. Sales teams, recruiting, support shifts.Use the
last_assigned tiebreaker if multiple hosts have the same first available slot — Hiveku will pick the one who hasn’t taken a meeting recently.Set up a team meeting type
Create a team
From the Team tab, click New team and add the team members. Each member must have their own connected calendar.
Create or assign a meeting type
Either create a new team-level meeting type (“Demo (Sales Team)”) or convert an existing one to team-routed.
Set member-level overrides
Optional: give some members different work hours, weights, or exclude them from specific weekdays.
Round-robin example
You have 4 sales reps: Alice, Bob, Carol, Dave. The next 4 demo bookings go A → B → C → D, then wrap back to A. If Carol is on vacation when her turn comes up:- With “skip unavailable” enabled (default): the booking goes to Dave, and Carol stays at the front of the queue for the next round
- With “skip unavailable” disabled: no slot is offered until Carol is back
Weights
For uneven distribution, give each host a weight. A weight of 2 means they’re picked twice as often as a weight-1 host.| Host | Weight | Frequency |
|---|---|---|
| Alice (senior) | 1 | Lighter rotation |
| Bob (eager) | 3 | 3x more bookings than Alice |
| Carol (balanced) | 2 | 2x Alice |
Collective availability mechanics
For collective bookings, Hiveku computes the intersection of every host’s availability — only slots free for everyone. The booking is then written to every host’s connected calendar.Specific host with fallback
A useful pattern: route to one host normally, but fall back to a round-robin pool when they’re booked out.API
Troubleshooting
Round-robin keeps picking the same person
Round-robin keeps picking the same person
Make sure all team members’ calendars are connected. If one host has many busy slots, the others end up taking more bookings — round-robin honors fair-but-available, not strict turn order.
Collective offers almost no slots
Collective offers almost no slots
With more than ~6 people, mutual free time evaporates. Either reduce the group, or split the meeting into a sequential interview loop with single-host segments.
A team member left and is still in the rotation
A team member left and is still in the rotation
Remove them from the team in the Team tab. Existing bookings stay; future bookings stop routing to them.
Next steps
Meeting types
Define meeting templates that team calendars can route.
Automations
Send team-aware notifications and reminders.