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Hiveku offers four plans. Every paid plan opens every feature; the plans differ by how much each includes, the AI tier, seats and support hours. Outbound (cold email through SmartLead or Instantly) is the one exception: it isn’t part of any plan, and is an add-on at $125 a month, by request (write to hello@hiveku.com). The Free plan publishes your site on a Hiveku address (e.g. yoursite.hiveku.com) with a small “Made in Hiveku” badge; custom domains and production CDN hosting start on the paid plans.

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Plans

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When you reach a number

Each number is a growth level: you move to the next plan when your business has grown past it, not to unlock a feature. Nothing you already have is removed or switched off when you reach one.
  • Marketing emails: a campaign that doesn’t fit this month is refused before it starts, and tells you how many fit. Starter stops at its number; Standard and Premium pay $0.80 per 1,000 beyond theirs, up to four times their number in a month.
  • Tracked keywords: Starter can’t add an 11th keyword; pause one to make room. Standard and Premium pay $1.50 per keyword a month beyond theirs. If Starter already holds more than 10 (from a trial or a bigger plan), the extra keywords keep running at $1.50 a month each; paused keywords are not billed.
  • Workflow runs: on Starter, Standard and Premium, automations keep running and each extra run is $0.01. On Free they stop at the number until next month.
  • Bandwidth: your site stays up; each extra GB is $0.10.
  • Visitors identified: visitors past the number stay anonymous until next month, or add packs of 100 for $49 a month each, up to 10. A pack repeats each month until you remove it.
  • Voiceover minutes: Starter waits until next month; Standard and Premium pay $0.12 a minute beyond theirs.
  • Media storage: on Free and Starter, uploads wait until you free space or move up a plan. Standard and Premium pay $0.05 a month per GB beyond theirs, up to four times their storage (40 GB on Standard, 200 GB on Premium); past that, uploads wait.
  • AI images: on Free and Starter, new images wait until next month. Standard and Premium pay $0.20 per image beyond theirs, up to four times their number in a month (400 on Standard, 1,200 on Premium).
  • AI video clips, X posts and SEO research lookups: they wait until next month.
Need more than what the Premium plan offers? Contact us at support@hiveku.com for custom enterprise pricing.

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Invoice history

View your invoices in Settings > Billing > Invoices. Each invoice shows:
  • Invoice date and number
  • Line items with amounts
  • Payment status
  • Expand to see full details or Download PDF for your records

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Invoice statuses

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Line items

Invoices can include the following line items:

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Refunds

When Hiveku refunds a payment, the money goes back to the card you paid with, and the invoice shows the amount refunded. If the refund does not reach you (the card was canceled or reported lost, for example), Hiveku emails you and shows a notice in the app, the invoice stops counting that amount as refunded, and Hiveku’s billing team contacts you to send it another way. You are told about each refund that did not reach you once. When Hiveku refunds an AI credit pack (one you bought, or one auto-recharge bought), the credits that pack added come off your AI credit balance in proportion to what was refunded: all of them for a full refund, including any pack bonus, and half for a half refund. Your balance never goes below $0.00, and the refund email says how much came off. On that month’s invoice, only the share you kept counts toward your AI credits, so AI you used that the refunded credits would have covered is billed as AI usage overage. If the refund does not reach you, the credits are put back. Credits Hiveku’s team adds to your account count toward the month’s AI credits in full.