Getting Started
Sign Up & Create Your First Project
Create an account and start your first website
Invite Team Members
Add collaborators with the right roles and permissions
Site Builder Walkthrough
Follow one real site, the Northwind Coffee Roasters demo, from first look to live. Every step has a full screenshot and a close-up.1. Open Your Site in the Builder
Find your site and learn each part of the screen
2. Make a Change with the AI Chat
Describe a change in plain words and refine it
3. Edit Text and Styles by Clicking
Change words and styles right on the page
4. Add a New Page
Ask the AI for a page and link it
5. Check Your Site on Phone and Tablet
Catch layout problems before visitors do
6. Undo a Change
Take back a request or save a restore point
7. Publish Your Changes
Put your changes on your live site
Site Builder: Next Steps
More guides on the same Northwind site, for what comes after your first publish.Edit Your Content in the CMS
Change FAQ answers, posts and other content without code
Write and Publish a Blog Post
Write, check and publish a post in one place
Try a Change on a Branch First
Test a change, ask for a review, then merge it
Improve How a Page Shows in Google
Fix weak page titles and descriptions
Check a Page for Problems
Find missing alt text, unlabeled fields and hard-to-read text, and fix each one
Replace a Photo on Your Site
Swap a picture on a page for one from your Media Library, with alt text
See Who Filled In Your Forms
Read submissions and choose who gets emailed
Follow Up a Lead from Your Website
Read what they sent, log your call, set an owner and a deal
Teach Your Website Assistant
Write the answers it is missing, your business details and your hours
Add a Chat to Your Website
Put a chat button on your site in your colors and answer visitors from your inbox
Reply to New Leads Automatically
A thank-you email and a follow-up task for every new lead, tested before it goes live
Fix a Preview That Won't Load
Refresh, restart or rebuild the builder’s preview, gentlest first
Control What Google Sees
Your sitemap, your robots.txt, and switching search engine indexing off or on
Add Your Business Details for Google
Your address, phone and hours in the format search engines read
Add a File Your Visitors Can Download
Attach a PDF in the chat and have the AI link to it on a page
Try a New Design for a Section
Swap in a ready-made design with your words kept, and undo it if it doesn’t suit
Helpdesk: Step by Step
Answer your website visitors: help articles, saved replies, the chats waiting for your team, and the alerts that tell you about them. Each guide uses the Northwind Coffee Roasters demo account.Write a Help Article
Publish an answer visitors find in your chat and your assistant uses
Turn Your Website Pages into Help Articles
Let your assistant read your site, draft articles from it, and check each one
Save Replies You Send Often
Write a reply once and add it to any conversation in one click
Let Your Helpdesk Agent Sort Tickets and Draft Replies
Ask what to answer first, and have it draft a reply you check and send
Answer a Visitor Who Asked for a Person
Take the chat, reply, and see it arrive in the visitor’s chat
Get Alerted When a Visitor Is Waiting
Alerts in the app, on phones and by email, and who was told
Find Any Conversation and Clear Out Finished Ones
The inbox tabs, search and filters, and marking conversations done
Assign a Conversation, Set Its Priority and Tag It
Give it to a teammate, raise its priority, and tag it to find it later
Step Into a Chat the Assistant Is Answering
Take a chat over from your website assistant and reply as your team
See How Customers Rated Your Help
The rating visitors give when a chat is resolved, in your Helpdesk reports
Workflows: Step by Step
Automate the work you repeat: start from a template, run on a schedule, and check what each run did. Each guide uses the Northwind Coffee Roasters demo account.Start a Workflow from a Template
Fill in what it needs, test it with sample data, then switch it on
Add and Connect Workflow Steps Yourself
Add a step, connect it, fill in its settings, and save
Run a Workflow on a Schedule
Every Monday at 9, in your time zone, tested before it runs for real
Start a Workflow from Another App with a Webhook
Give a workflow its own address, protect it with a secret, and use what arrives
Act on New Support Tickets Automatically
Check each new ticket, raise its priority and note what to do, tested on a real ticket
Tell Your Team When Something Happens
Email the team, or post in Slack, when a form arrives
Send Information to Another App from a Workflow
Send a form’s details to an order system, mailing list or notes app
See What a Workflow Did
Open a run and see what each step found, made or sent
Get Told When a Workflow Fails, and Fix It
A failure email, the step that failed, and switching a paused workflow back on
Copy a Workflow or Go Back to an Earlier Version
Try changes on a copy, and bring back an earlier saved version
Keep API Keys and Settings for Your Workflows
Save a key once, keep it masked, and use it in any step
Calendar: Step by Step
Let people book time with you: a booking page in your colors, the meetings they can book, and the hours you take them. Each guide uses the Northwind Coffee Roasters demo account.Set Up Your Booking Page
Choose your address, add your logo and colors, and share the link
Create a Meeting Type People Can Book
Its length, where you meet, when it can be booked and what guests fill in
Set Your Weekly Hours and Days Off
Weekly hours, days off and how much notice you need
Share Your Booking Link and QR Code
Tagged links, filled-in links and a QR code for print
Add Booking to Your Website
Put your booking calendar on a page so visitors book without leaving your site
CRM and Sales: Step by Step
Keep track of the people you sell to: bring in your contacts, set up the stages your deals move through, and plan every follow-up. Each guide uses the Northwind Coffee Roasters demo account.Bring Your Contacts In from a Spreadsheet
Import a CSV, match its columns, and say where the list came from
Add a Business and Link Its People and Deals
A company record with the people you deal with there and its deals
Set Up Your Sales Pipeline and Its Stages
A pipeline, its stages and each stage’s chance of closing
Plan Your Follow-Ups with Tasks
Tasks with due dates, the Task Queue, and your own day in My queue
Add Your Own Fields to Contacts, Companies and Deals
A field your business needs, where it shows, and filling it in
Stop Contacting Someone Who Asked You To
Mark a contact Do Not Contact, see what it stops, and lift it later
Ask Your Sales Agent About Your Pipeline
Which deals need you, the next step for each, and drafts you review
Set Your Sales Agent's Spending Limit and Keep Contact Stages in Step
Cap what a chat may spend, and have contacts follow their deals
Move Deals Through Your Pipeline and Mark Them Won or Lost
The deals board, moving a deal on, and closing it as won or lost
Meet a Customer on Video
Start a call from a contact, share the link, and let them in
Find the Right Contacts and Update Them in Bulk
Search, filters and saved views, then change many contacts at once
See How Your Sales Are Going
New leads, pipeline, deals won, lead sources and each person’s numbers
Merge Two Records for the Same Person
Ask your sales agent to merge a duplicate into the record you keep
Have Your Sales Agent Remind You
Ask it to check back later, see the reminder, and cancel it if plans change
Commerce: Step by Step
Get paid: set up your invoices once, add what you sell, then bill, quote and record payments. Each guide uses the Northwind Coffee Roasters demo account.Set Up Invoicing: Your Name, Colors, Tax and Numbers
Your name, colors, terms, tax, invoice numbers and invoice design
Add Your Products and Services
A catalog of what you sell, ready to pick on any invoice or quote
Create and Send an Invoice
Lines from your catalog, the email, and the PDF
Record a Payment by Check, Cash or Transfer
Partial and full payments, and fixing a mistake
Send a Quote and Turn It into an Invoice
A quote the client accepts online, then one click to an invoice
Bill a Client Every Month
A recurring invoice that sends itself on a schedule
Find and Chase Overdue Invoices
Who owes you money and for how long, and where each invoice stands
Give Clients a Portal to See and Pay Invoices
Invite a client, see their portal as they do, and choose what they can do
Enter a Bill and Record That You Paid It
A vendor, a bill from them, and the payment you made
Set Up a Bill That Repeats Every Month
Rent and subscriptions added to your bills on a schedule
Ask the Accounting Assistant About Your Money
Who owes you, what you owe and how profit looks, in plain words
Take a Deposit Now and Bill the Rest Later
A deposit invoiced straight away and the balance on a later date
Sell a Subscription Plan and Subscribe a Client
A plan with its price and billing period, and a client on it
Bill for Your Hours and Usage
Log hours and usage, then turn them into a draft invoice
Read Your Sales and Revenue Reports
What you collected and invoiced, top clients, tax and every invoice by status
AI Team: Step by Step
Put your AI team to work: tell it about your business, give an agent your rules and steps, hand a goal to your chief of staff, and steer the work. Each guide uses the Northwind Coffee Roasters demo account.Tell Your AI Team About Your Business
The one page every agent reads in every chat
Switch On an Agent and Give It a Name
Switch on an agent, then give it a name, a role and a picture
Give an Agent a Rule or a Skill
What one agent must always or never do, and its steps for a task
Ask Your Chief of Staff to Get Something Done
A plan, your team’s work, and your OK before anything goes out
Steer a Room: Pace, Decisions and Spending
When it checks with you, what it may spend, and who is working
Choose Hiveku Mini, Max or Ultra
Pick how capable the AI is for a builder chat or a workflow step
Phone: Step by Step
Give your business a phone line and check how it is set up. The guides use the Northwind Coffee Roasters demo account.Get a Local or Toll-Free Number
Search your area code or a toll-free prefix, see the price, and order
Ask the Phone Assistant to Check Your Setup
Ask whether your phone system is set up, and see what it checked
Block a Caller
Turn away an unwanted number, and stop your team calling it
Build a Phone Menu
Press 1 for this, 2 for that: greet callers and send them to the right place
Websites: Step by Step
Run your websites: start a new site, put it on your own domain, check its DNS, back it up and keep old links working. Each guide uses the Northwind Coffee Roasters demo account.Create a New Website
A template, your brand, and a first version from the AI
Copy a Site to Start a New One
A full copy of a site in one click, for a new location or brand
Bring Your Existing Website into Hiveku
Copy the pages of a site you already have into a new Hiveku site
Rename or Delete a Site
Change a site’s name, or delete one you no longer need
Connect Your Own Domain
Connect it, add the DNS record, and see it go live
Check Your Domain's DNS and Email Records
Where its DNS lives, whether its email is set up, and every domain your sites use
Download a Backup of Your Whole Site
Make a backup whenever you like and keep your own copy as a ZIP
Send an Old Page Address to a New One
Keep old links working when you rename or remove a page
Store an API Key or Setting for Your Site
Environment variables: add one, choose where it applies, keep secrets sensitive
Share Settings and Keys Across Several Sites
Keep a setting in one group and link it to each site that needs it
Remove the Made in Hiveku Badge
Turn off the badge on your published site, or move it to the other corner
Add a Cookie Consent Banner to Your Site
Ask visitors before optional cookies load, and match the banner to your brand
Stop Spam from Your Website Forms
Add an invisible robot check to every form and check the Spam folder
Turn On Accessibility, Sharing and Speed Extras
Accessibility helpers, sharing tags, Add to Home Screen and code compression
Add a Tracking Code to Every Page
Paste a tracking or chat snippet once, for every page or for one page
Let Your Uptime Monitor Past the Firewall
Allow your own monitor or audit tool by name, and remove it later
Content and Brand: Step by Step
Make your brand and your content: your logo, colors and fonts, how your brand sounds, your photos, pictures made with AI, and posts the AI writes and you schedule. Each guide uses the Northwind Coffee Roasters demo account.Set Up Your Logo, Colors and Fonts
Your brand guide’s logos, colors, fonts and export
Tell the AI How Your Brand Sounds
Your mission, what to always and never write, and your positioning
Upload and Organize Your Photos
Folders, uploads, stock photos, details and moving files
Create or Edit a Picture with AI
Describe a picture, compare versions, save it, and change one you have
Have the AI Write a Blog Post
A draft post written for you, checked, with pictures
Schedule a Post and See It on the Calendar
Pick when a post goes live, see it on the calendar, and change or cancel it
Take a Post Off Your Site
Unpublish a post so its page comes down, or archive it
Get a Post Approved Before It Goes Live
Send a post to review, who is told, and who can approve it
Add an Author to Your Posts
A new author with a photo and bio, and choosing them on a post
Draft a Case Study, Email or Social Post
Content for outside your website, drafted with the AI and shared for review
Create an Ideal Customer Profile
A profile of your best customer, built from one sentence
Map Your Customer Journey
The stages from first look to repeat order, filled in by the AI
Show a Before-and-After Transformation
Change what each side of your before-and-after grid says, and save it
Marketing: Step by Step
Get found and get proof: collect testimonials, track where you rank, and fix what a site audit finds. Each guide uses the Northwind Coffee Roasters demo account.Collect Reviews and Testimonials
A funnel that asks for a rating and a testimonial, and the queue you approve from
Show Testimonials on Your Website
Publish a testimonial and put a wall of them on your site
Find Keywords Worth Targeting
How often people search a phrase, how hard it is to rank, and which fit you
Track Where You Rank on Google
The searches you care about, checked on Google and Bing
Run a Site Audit and Fix What It Finds
Crawl your site, read the issues, and where each fix is made
Send a Client a Marketing Report
One page of leads, deals and traffic, shared by link or email on a schedule
See Which Ad or Email Brought Each Lead
Tag your campaign links and see the campaign on each new lead
Email Marketing: Step by Step
Email your customers: set up sending, design an email, pick who gets it, test and send it, see how it did, and send a series on its own. Each guide uses the Northwind Coffee Roasters demo account.Get Set Up to Send Marketing Email
Your sending domain, its DNS records, and your mailing address
Design an Email in the Visual Builder
A template from the gallery, your blocks and photos, and a quality check
Build an Audience to Email
Pick who gets your email by lead source, stage or tags
Create, Test and Send an Email Campaign
Subject, sender and content, a test copy, then send or schedule
See How Your Email Campaign Did
Who it reached, opened and clicked, and a resend to people who didn’t open it
Test Two Subject Lines
Split one campaign across two to five subjects and see which got opened more
Set Up an Automatic Email Series
A welcome series that sends itself to each person, a set time apart
Teamwork: Step by Step
Plan the work and share ideas with your team. The guides use the Northwind Coffee Roasters demo account.Plan a Project and Add Its Tasks
A project, its tasks and sections, who does what, and the board
Work a Task from Start to Done
Status, subtasks, comments and time, then Mark Complete
Map Ideas on a Hiveboard
Sticky notes, colors, a team vote, sharing and saving a copy
Account: Step by Step
Set up who can do what in your account. The guide uses the Northwind Coffee Roasters demo account.See Your Plan and Usage
Your plan, this month’s usage, and what happens when AI credits run out
Choose Which Notifications You Get
Where notices reach you, which kinds, and quiet hours
Build a Custom Role
A role with exactly the access a job needs, and giving it to a teammate
Building Your Site
Add, Rename or Remove a Page
Create, rename, organize, and delete pages
Import a Figma Design
Convert Figma frames into working code
Set Up User Authentication
Enable sign-up, login, and OAuth for your app
Create Database Tables
Design your database schema with AI or UI
Customize Auth Email Templates
Customize signup, password reset, and magic link emails
Publishing
Deploy Your Site
Publish your project to a live URL
Set Up a Custom Domain
Point your own domain with automatic SSL
Set Up a Database
Provision PostgreSQL or bring your own
Configure Environment Variables
Store secrets and configuration
Schedule Cron Jobs
Run recurring tasks on a timer
Allow a Monitor Through the Firewall
See what the edge firewall challenged and allow your own tools
Plan Your Pages on the Site Map
Visualize and restructure your page hierarchy
Read Your Build and Site Logs
Debug production issues with log streaming
Back Up Your Database
Create and manage SQL database backups
Use the Terminal
Run a command in your site’s Live Preview and see its output
Growing Your Business
Send Transactional Emails
Set up email sending for your app
Track Site Analytics
Monitor visitors and user behavior
Optimize for SEO
Improve search engine rankings
Schedule Social Media Posts
Plan and publish social content
Run a Cold Email Campaign
Set up outbound email sequences
Manage CRM Contacts
Organize contacts, deals, and relationships
Set Up Email Webhooks
Receive real-time email delivery events
Request a Dedicated Email IP
Isolate your sender reputation
Handle Unsubscribes and Keep Your Emails Out of Spam
Who your emails skip and why, and how to stay out of spam
Run an AI SEO Site Audit
Generate a comprehensive SEO report
Add Google Analytics
Install GA4 tracking on your site
Add Stripe Payments
Accept payments with Stripe Checkout
Add a Chat Widget
Install Intercom, Crisp, Drift, or another chat tool
Content Pillars
Organize social content around recurring themes
Add LinkedIn Org Pages
Post from company pages, not just personal profiles
Build a Customer Journey Map
Visualize your customer’s path from awareness to advocacy
Set Up a Brand Guide
Centralize logos, colors, fonts, and voice
Research SEO Keywords
Find keyword opportunities with volume and difficulty
Track Keyword Rankings
Monitor where your pages rank in Google
See Who Links to Your Site
Track who’s linking to your site
Marketing Content Review Workflow
Collaborate with drafts, comments, and approvals
Connect Hiveku to Zapier
Integrate with 6,000+ apps via Zapier
Connect External Services via Webhooks
Generic webhook integration patterns
Connect HubSpot
Sync contacts and deals with HubSpot CRM
Manage PPC Campaigns
Track Google, Meta, and TikTok ads in one dashboard
Collect Newsletter Sign-ups on Your Website
A sign-up form that saves each visitor with their consent to your emails
Optimize Core Web Vitals
Improve page speed for better UX and SEO
Send SMS with Twilio
Text messages for 2FA, orders, and notifications
Build Product Pages with Checkout
E-commerce product catalog and Stripe checkout
Add Structured Data (Schema.org)
JSON-LD markup for rich Google results
Rate Limit Your API
Protect endpoints from abuse and spam
Add a Search Box to Your Site
Ask the AI for a search box that shows matches as visitors type
Set Up the CMS on Your Site
Turn on your site’s CMS and get a blog collection with its first post
Move Your Blog Posts or Testimonials into the CMS
Turn content written into your site’s code into entries anyone can edit
Add a New Kind of Content to Your CMS
A new collection with its own fields, and its first entry
Workflow Recipes
Concrete automation examples you can copy and adapt.Auto-Sync Leads to Your CRM
Add form submissions to CRM with tags
Auto-Post Blog Articles to LinkedIn
Automatically share new posts on LinkedIn
Send a Weekly Team Digest
Auto-generate and email weekly stats
Welcome Email Sequence for Signups
Onboard new users with automated emails
AI-Generated Form Responses
Personalized auto-replies within seconds
Automated Daily Database Backup
Scheduled offsite database backups
Abandoned Cart Recovery
Email customers who left items in their cart
Re-engagement for Inactive Users
Win back dormant customers at 30/60/90 days
Auto-Request Reviews After Purchase
Collect reviews and testimonials automatically
Lead Scoring Based on Behavior
Prioritize sales team on hottest leads
Subscription Renewal Reminders
7/3/1-day reminders before renewal
Low-Stock Inventory Alerts
Notify when products need reorder
Auto-Route Support Tickets
AI classifies and assigns tickets to the right team
Integrations
Most services connect in one click, including every Google product except Gmail, which run on Hiveku’s own Google app. Gmail and Outlook inboxes connect through a mail app of your own, set up once.Mail apps (Gmail and Outlook)
Set Up Your Gmail App
One-time setup for Gmail inboxes; other Google products connect in one click
Set Up Your Outlook App
One-time setup for Outlook inboxes
Google Integrations
Connect Gmail
Send and read Gmail messages
Connect Google Calendar
Enable calendar integration for booking
Connect Google Search Console
Import search performance data
Connect Google Business Profile
Manage your local business listing
Connect Google Ads
Manage PPC campaigns and metrics
Microsoft Integrations
Connect Outlook
Send and read Outlook or Microsoft 365 email
Other Ad Platforms & CRM
Connect Meta Ads
Track Facebook and Instagram campaigns
Connect TikTok Ads
Track TikTok ad campaigns
Connect GoHighLevel
Sync contacts, pipelines, and social accounts
Collaborating
Get Review Notes from Your Client
Share a review link and get notes pinned right on the page
Automate Tasks with Workflows
Connect triggers and actions for automation
Connect GitHub
Version-control your project with Git
Use Project Discussions
Threaded team messaging inside a project
Manage Project Tasks
Kanban-style task tracking per project
Account
Change a Teammate's Role or Remove Them
Change roles, remove members, transfer ownership
Bring Your Own AI API Key
Connect your Anthropic key to bypass credits
Clone a Project
Duplicate an existing project as a template
Monitor Usage & Costs
Track AI, hosting, storage, and bandwidth spend
Switch Between Accounts
Move between client accounts (SaaS users)
Rename or Delete a Project
Update project name or permanently remove it
Can’t Find What You’re Looking For?
- Check the FAQ for quick answers
- Browse the full documentation
- Ask your in-app AI assistant — it can walk you through any task
- Contact support if you’re stuck
Have a suggestion for a how-to guide? Email feedback@hiveku.com — we add new guides based on what customers ask about most.