From Settings
Classic UI flow
Ask the AI
Just tell the AI who to invite
Option 1: Invite from Settings
1
Open Team Members
Click Settings in the sidebar, then choose Team Members.
2
Click Invite
Click the Invite button in the top right of the Team Members page.
3
Enter email and role
Type the teammate’s email address and pick a role from the dropdown. See the role table below.
4
Send the invitation
Click Send Invite. They’ll receive an email with a link to join your org.
Option 2: Ask the AI
From any AI chat, just tell it who to invite.Roles Explained
Hiveku ships nine default roles, and admins can build custom roles too. Pick the smallest role that gets the job done — a new hire in sales doesn’t need to see payroll.
Your custom roles appear in the same dropdown. The invite carries whatever role you pick, so the person lands with the right access the moment they accept. See the Permissions reference for the full matrix.
You can’t invite someone directly as an Owner. Invite them as Admin (or another role) first, then promote them to Owner from their row in the Team Members list.
Pending Invitations
Until someone accepts, their invite sits in the Pending Invitations section. For each pending invite you can:- Copy link — grab the invite URL to DM or share manually
- Resend — trigger a fresh email
- Cancel — revoke the invite
Removing a Member
To remove someone, open their row in Team Members and click Remove.Verifying the Invite Worked
After sending, the invite shows up in Pending Invitations right away. Once the teammate accepts, they move into the main Team Members list with their role.Troubleshooting
They didn't get the email
They didn't get the email
Ask them to check spam. If it’s not there, click Resend from the Pending Invitations section. If still nothing, double-check the email address — typos are common — then cancel the invite and send a new one.
Invite link says 'expired'
Invite link says 'expired'
Invitations expire after about a week. Open Team Members, find the pending invite, and click Resend to generate a fresh link.
They accepted but can't see a section
They accepted but can't see a section
What someone sees depends on their role. If a department is missing, check that their role grants at least View on it (see the Permissions reference), and that they accepted the right org rather than a personal workspace.
I need to change someone's role
I need to change someone's role
Open their row in Team Members and pick a new role from the dropdown. Role changes take effect immediately.
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