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If you’re an agency, freelancer, or SaaS operator with access to multiple Hiveku accounts, the account switcher lets you move between them without logging out and back in.
The account switcher only shows up if you have access to more than one account. If you have a single account, this guide doesn’t apply — you’ll use your normal dashboard.

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Where It Lives

Sidebar top-left > click your account avatar
The avatar shows initials for the current account — e.g., “AC” for Acme Corp. Clicking it opens a dropdown.

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Switching Accounts

1

Click the account avatar

Top-left of the sidebar. The dropdown opens.
2

Search or scroll

If you have many accounts, type in the search bar at the top to filter by name. A checkmark next to an entry indicates your currently active account.
3

Click the target account

The dashboard reloads, scoped to that account — projects, CRM, marketing, tasks, everything.

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Features of the Switcher

  • Live search — debounced 300ms, filters account names as you type
  • Checkmark indicator — shows which account is currently active
  • Pagination — if you have 50+ accounts, the list paginates cleanly
  • Switch back anytime — no separate “undo” needed, just pick the other account again

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What Switching Affects

When you switch accounts, the scope of almost everything changes:
  • Projects — you see only projects belonging to the new account
  • CRM contacts, deals, pipeline — scoped to the new account
  • Marketing — campaigns, email lists, ad accounts — scoped
  • Team members — you see only the team of the new account
  • Billing — invoices, plan, payment methods reflect the new account
Your login identity stays the same. You don’t log out — you’re just changing which account’s data you’re looking at. Your email, profile, and notification preferences are yours personally, not tied to any one account.

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Use Cases

  • Agencies — switch between client accounts during a workday without re-auth
  • SaaS operators — flip to a customer’s account to debug or support
  • Freelancers — manage separate accounts for different retainers
  • Consultants — stay signed into your own account while toggling into clients’ setups

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Verifying a Switch

1

Check the avatar

Initials in the sidebar top-left should match the account you switched to.
2

Check the projects list

Your dashboard projects list should now show only that account’s projects.
3

Spot-check something account-scoped

Open CRM or Marketing. Entries there should match the newly selected account.

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Troubleshooting

You likely have access to only one account. The switcher only appears when there are 2+. To gain access to another account, the owner of that account needs to invite you (they go to Settings > Team and invite your email).
Check your email for the invitation — you may need to click the accept link first. After accepting, refresh the dashboard and the account should appear in your switcher.
Try a hard refresh (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows). Occasionally the page state lingers during a fast switch. If it persists, sign out and back in.
Search matches on account name, case-insensitive. Check you’re spelling it as the owner named it (not your shorthand for them). If still not found, make sure the account is in your accessible list — it may have been removed.
An admin on that account may have removed your access. Reach out to the account owner to re-invite you.

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What’s Next?

Invite Your Team

Add teammates to an account so they can switch into it too

Team Roles

Understand what each role can do within an account