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Before you send people to your booking page, book a meeting on it yourself. You’ll see exactly what your guests see, and you’ll have a booking to practise on in Bookings, where you look after every meeting people book with you. This guide books Northwind’s Wholesale tasting call as a made-up guest, Riley Sample, moves it a day later, and cancels it.
Book with an email address you can read, so you also see the confirmation email your guests get.

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Book a test meeting

1

Open your booking page

Click Calendar in the left rail. Under Your booking page at the bottom of the Calendar menu, click the open-in-new-tab icon next to Copy link. On the booking page, click Choose a time on the meeting you want to test.
2

Pick a day and a time

Days with a dot under them have open times. Click a day, click a time, then click Next next to it. Times show in the guest’s time zone, which they can change under Time zone.
Wholesale tasting call with Jamie Holloway, 30 min, Phone call, Pacific Time; the October 2026 calendar with Wednesday 28 selected, outlined; Time zone (GMT-07:00) Los Angeles; and the times for Wednesday, Oct 28, with 10:00 AM outlined

Wednesday at 10:00 AM

3

Fill in your details

Your meeting sums up what you picked, with Change to go back. Fill in your name and email. For a phone call, the guest also gives the number to call.
Your details: Your meeting, Wholesale tasting call, Wednesday, October 28, 2026, 10:00 AM to 10:30 AM Pacific Time, 30 min, Phone call, with Change; and, outlined, Your name Riley Sample, Email, We'll send the confirmation here, and Phone number (503) 555-0142, The host will call you on this number

The guest's details

Answer any questions the meeting asks, then click Confirm booking.
Anything that will help prepare for the meeting?, Docs test booking from Hiveku. Please ignore.; How many pounds of coffee does your cafe use a week?, A rough guess is fine, with 20 to 50 lb chosen, outlined; and Confirm booking, outlined

A question from the meeting type, then Confirm booking

4

See what your guest sees

The page reads You’re booked and an email confirmation goes to the guest. Guests can add the meeting to their calendar, and Reschedule or cancel it themselves from this page or from the email.
You're booked. We emailed a confirmation to the guest. What: Wholesale tasting call; When: Wednesday, October 28, 2026, 10:00 AM to 10:30 AM Pacific Time; Where: Phone call, We'll call you at (503) 555-0142; Who: Jamie Holloway; Add to calendar: Google, Outlook, Apple .ics; and Need to make a change? Reschedule or cancel, outlined

Booked

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Find the booking in Hiveku

Click Calendar in the left rail, then Bookings. Upcoming lists the meetings still to come, grouped by day, with tabs for Past, Cancelled, No-show and All. Search by name or email, or narrow the list by meeting type, host or date. Times show in your own time zone: Northwind’s 10:00 AM Pacific booking reads 12:00 PM CDT for someone in Chicago.
Bookings with the tabs Upcoming 1, Past 0, Cancelled 0, No-show 0 and All 1; search and the filters All meeting types, Everyone and Any date; and the row Wed, Oct 28, 12:00 to 12:30 PM CDT, Wholesale tasting call, Phone call, guest Riley Sample, host, Upcoming, outlined

The test booking, upcoming

Every guest is added to your CRM Contacts if they aren’t there already. Click … at the end of a row for what you can do with the booking.
The booking's menu: View details, outlined, Email guest, Open CRM contact, Copy reschedule link, Copy cancel link, Mark as no-show (greyed out) and Cancel booking, with You can mark a no-show once the meeting has started

What you can do with a booking

View details opens the booking: the time in your time zone and the guest’s, how to reach them, their answers, where the meeting happens, and Team notes that only your team sees. Activity at the bottom lists when it was booked and every change since.
Wholesale tasting call with Riley Sample, Upcoming, Wed, Oct 28, 12:00 to 12:30 PM CDT, 10:00 to 10:30 AM PDT in Los Angeles for Riley; Copy reschedule link, outlined, Email guest, the more button, outlined, and Full page; Guest Riley Sample with phone (503) 555-0142, Los Angeles time and Open CRM contact; Answers; Location, Phone call, You call Riley on (503) 555-0142; and Team notes

The booking's details

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Move a booking to another time

Your guest picks the new time. Click Copy reschedule link and send it to them, or use … > Email reschedule link to have Hiveku email it. Guests who want to move a meeting themselves use Reschedule in their confirmation. The link opens your booking page with the current time at the top. The current time stays booked until the guest confirms a new one.
Currently: Wednesday, October 28, 2026, 10:00 AM PDT. Pick a new time below. Your current time stays booked until you confirm., outlined; the calendar with Thursday 29 selected; and 10:00 AM with Next, outlined

The guest picks a new time

They click Next, add a reason if they like, and click Confirm new time.
Confirm the new time: New time, Wholesale tasting call, Thursday, October 29, 2026, 10:00 AM to 10:30 AM Pacific Time; Replaces Wednesday, October 28, 2026, 10:00 AM to 10:30 AM PDT, outlined; Reason for rescheduling (optional); and Confirm new time, outlined

Confirming the new time

Hiveku emails the guest the new details, and the booking’s Activity shows the move.
Activity: Booked by Riley Sample, Oct 24, 2026, 4:33 PM; and Rescheduled, Was Oct 28, 2026, 12:00 PM, Oct 24, 2026, 4:38 PM, outlined

Rescheduled

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Cancel a booking

1

Click Cancel booking

Click … on the booking, then Cancel booking.
2

Tell the guest why

Type a Reason if you like: the guest sees it. Leave Email and the guest’s name switched on to send them a cancellation email and withdraw the calendar invite. Then click Cancel booking.
Cancel booking with Riley Sample? Wholesale tasting call, Thu, Oct 29, 12:00 to 12:30 PM CDT; Reason (shared with the guest): Sorry, we need to move this. We will send you a new time.; Email Riley, on, They get a cancellation email and the calendar invite is withdrawn; Keep booking, and Cancel booking, outlined

Cancelling with a reason

The booking moves to the Cancelled tab, and its time opens up again on your booking page.
Bookings with the Cancelled 1 tab, outlined; the row Thu, Oct 29, 12:00 to 12:30 PM CDT, Wholesale tasting call, Riley Sample, and Cancelled, outlined

Cancelled

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Good to know

  • No-shows. Once a meeting has started, … > Mark as no-show moves it to the No-show tab.
  • When guests can still change it. Guests can reschedule or cancel up to a cut-off you set under After booking > Changes by guests in the meeting type. See Create a Meeting Type People Can Book.
  • Reminders. Guests get reminder emails 1 day and 1 hour before, unless you change them under the meeting type’s Notifications.
  • Tidy up after a test. A test booking adds its guest to your CRM Contacts. To remove them, open the contact, click … next to Edit, then Delete contact.
  • Your booking page. To change what guests see on it, see Set Up Your Booking Page.