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A meeting type is one kind of meeting you offer, such as a quick intro call or an hour-long consultation. Each one has its own length, place, booking hours and form, and its own link. Live meeting types are also listed on your booking page. This guide creates Northwind’s Wholesale tasting call: a 30-minute phone call with cafe owners who want to serve Northwind coffee.

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Start a new meeting type

1

Click New meeting type

Click Calendar in the left rail, then Meeting types, then New meeting type at the top right.
The Meeting types page with View booking page and New meeting type at the top right, New meeting type outlined, and the 30 Minute Meeting card below

New meeting type, on the Meeting types page

2

Pick a starting point

Choose Blank, or a template: 15-min intro call, 30-min discovery or 60-min consultation. You can change everything before you save.
New meeting type: Blank, 15-min intro call, 30-min discovery and 60-min consultation, with Blank outlined

Start from a template or from scratch

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Describe it

1

Name and link

Type a Name. The Link fills in from it: it is the address of this meeting, after your booking page’s address. It says Available when no other meeting type uses it.
2

Length

Pick a Length, or Custom. To let guests choose from more than one length, click Add length.
3

Colour and description

Pick a Colour to tell this meeting apart on your calendar, and write a short Description. Guests read it on the booking page.
Details: the Name Wholesale tasting call, the Link wholesale-tasting-call, Length 30 min, the orange Colour and the Description, with the name, 30 min and the colour outlined

Northwind's tasting call

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Choose where you meet

Under Location, choose how the meeting happens. Hiveku Meet, the first choice, creates a video room for each booking. Northwind’s tasting call is a Phone call. Then choose We call the guest, and the booking form asks guests for their number, or The guest calls us, and guests are shown the number to call. Instructions for guests adds a note, such as the number you will call from.
Location: Phone call outlined among Hiveku Meet, Google Meet, Microsoft Teams, Zoom, In person and Custom, and We call the guest outlined beside The guest calls us

A phone call, where Northwind calls the guest

A Google Meet link is made on the host’s connected Google calendar, and a Microsoft Teams meeting on a connected Outlook calendar (or you paste one Teams link for every booking). Without that calendar, guests get no link, so connect it first under Calendars.

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Set when it can be booked

Under Availability & limits, the first choice books this meeting in the host’s weekly hours from the Availability page. It reads Use your availability when you host it yourself. Custom hours for this meeting type gives it hours of its own. Then:
  • Minimum notice: how soon before the meeting guests can still book it. Northwind asks for 2 days, so the sample bags arrive first.
  • Booking window: how many days ahead guests can book.
  • Buffer before and Buffer after: free minutes kept before and after each meeting.
  • Daily limit: the most bookings of this meeting in one day.
Fields you leave empty use the host’s availability.
Availability and limits: the host's availability Mon to Fri 9:00 AM to 4:00 PM Los Angeles chosen, with Minimum notice 2 days, Booking window 30, Buffer after 15 and Daily limit 2 for This meeting type outlined

Two days' notice, a 30-day window, 15 minutes after each call and two calls a day

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Choose what guests fill in

1

Check the questions you get

Under Booking form, Name and Email are always asked. A phone call where you call the guest also asks for their Phone number. Notes adds an optional box for anything else.
Booking form: Name and Email, Always asked, and Phone number, Asked because you call the guest (see Location), outlined; below, Let guests add other people and Notes

The phone number is asked because Northwind calls

2

Add your own question

Click Add question, type the Question and pick an Answer type, such as Short answer, Dropdown or Phone number. A dropdown needs its Options. Switch on Required if every guest must answer.
A question card: How many pounds of coffee does your cafe use a week?, Answer type Dropdown, the help text, four options from Under 20 lb to Over 100 lb and Required on, with the question, the answer type and Add question outlined

Northwind asks how much coffee a cafe uses

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Create it

Notifications already sends guests a reminder email 1 day and 1 hour before the meeting. You can change those there. The Live switch at the top is on, so guests can book the meeting as soon as you create it. Switch it off to create it without taking bookings yet. Preview, next to it, shows the booking page with your changes.
The editor header: Wholesale tasting call, its link marked not saved yet, and Preview and the Live switch, with Live outlined

Live, before the meeting type is created

Click Create meeting type in the bar at the bottom. On the Meeting types page, the new meeting is listed under Live, with Copy link for its own link.
The Wholesale tasting call card: 30 min, Phone call, the description, its link with Copy link outlined, and the Live switch outlined

The new meeting type, live

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See it as guests do

Open the meeting’s link, or your booking page and Choose a time. Guests see the length, how you will meet, and the days and times they can book, in their own time zone.
The live page for Wholesale tasting call: 30 min, Phone call, Pacific Time and the description, a calendar for October 2026 with Friday the 23rd chosen, and times from 9:00 AM

The tasting call, on its own link

After they pick a time and click Next, guests fill in the form. Confirm booking books the meeting and sends them a confirmation email.
Your details: the meeting on Friday, October 23, 2026 at 10:00 AM, then Your name, Email, Phone number outlined, the notes box, the coffee question outlined as a dropdown, and Confirm booking

The form guests fill in

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Good to know

  • Switch it off for a while. The Live switch on the meeting’s card stops new bookings until you switch it on again.
  • Link-only meetings. Under Advanced, Hide from the booking page (link only) keeps a meeting bookable at its own link without listing it on your booking page.
  • Reuse a setup. Duplicate, in the … menu on a card, makes a copy of a meeting type. The copy stays off until you switch it on.
  • More: Meeting Types covers every setting. To share the meeting with your booking page, see Set Up Your Booking Page, and to change the hours it uses, see Set Your Weekly Hours and Days Off.