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Out of the box, your client portal and payment pages live on your free Hiveku address, youragency.hiveku.io. Connecting your own subdomain (like billing.youragency.com) puts every client-facing billing surface, and every link in your billing emails, on a domain your clients already trust. SSL certificates are issued and renewed automatically.
Use a subdomain, not a bare domain. billing.youragency.com works; youragency.com cannot be connected. Your hiveku.io address keeps working either way, and links fall back to it automatically if your domain ever breaks.

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What you’ll do

1

Connect the subdomain in Hiveku

2

Add two DNS records at your DNS provider

3

Click Check and wait a few minutes

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Step 1: Connect the subdomain

Go to Commerce > Settings > DNS, enter your subdomain (for example billing.youragency.com), and click Connect. Hiveku registers the hostname and shows you the DNS records to add.

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Step 2: Add the DNS records

At your DNS provider (GoDaddy, Namecheap, Route53, Cloudflare, wherever your domain lives), add the two records shown: No certificate records are needed. The SSL certificate validates and issues automatically once the CNAME is in place.
If your DNS is hosted on Cloudflare: set the CNAME record to DNS only (gray cloud), not Proxied. A proxied record intercepts the traffic inside your own Cloudflare account and the domain will never verify. GoDaddy, Namecheap, Route53, and other providers need no special settings.

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Step 3: Check and go live

Back in Commerce > Settings > DNS, click Check. Verification and the SSL certificate normally complete within a few minutes. If something is off, the Check button tells you exactly what: a missing record, a CNAME pointing at the wrong target, or a Cloudflare-proxied record, each with the fix spelled out. Once the domain shows as verified:
  • Payment-page share links switch to your domain automatically
  • Portal sign-in and invite emails link to your domain
  • The client portal serves at billing.youragency.com/portal

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Staying healthy

You do not need to babysit the domain. Hiveku re-checks every connected domain hourly: certificates are renewed and repaired automatically, and if the domain breaks (say, a DNS record gets deleted months later), links fall back to your hiveku.io address within the hour and recover on their own once the record is fixed.

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What’s next?

Client Portal

What your clients see on your new domain.

Payment Pages

Shareable checkout pages that ride the same domain.