Skip to main content
Everyone who works in your Hiveku account signs in with their own login. You invite them by email and pick a role, which decides what they can see and do. This guide invites a new member of Northwind’s team, shows the page they open from the email, and cancels the invitation again.

​
Send the invitation

1

Open Team Members

Click Settings at the bottom of the left rail, then Team Members. Click Invite.
2

Type their email and pick a role

Type the person’s work email address. In the list next to it, pick their role, then click Send Invite.
Team Members, 1 member in this account, 1 of 25 seats used; Invite New Member with maya.ortiz@example.com, outlined, the role Member, outlined, and Send Invite, outlined

An invitation for a new team member

The roles, from most access to least:Need something in between? Build a Custom Role: it shows up at the end of this list.
The invitation is listed under Pending Invitations until they accept it, and it takes a seat from your plan in the meantime. It expires after two days.
Team Members, 2 of 25 seats used, 1 pending invitation counted, and Pending Invitations (1): maya.ortiz@example.com, invited Oct 23, 2026, expires 10/25/2026, Member, outlined

Waiting for them to join

​
What your teammate sees

The email has a link to a page that names your account, their role and who invited them. They click Create Account & Join Team, or I already have a Hiveku account if they use Hiveku for another business, and sign in with the address you invited.
Team Invitation: You're invited to join Northwind Coffee Roasters, Your role Team Member, Invited by Jamie Holloway, the expiry date, This invitation is for maya.ortiz@example.com, and the buttons Create Account and Join Team and I already have a Hiveku account, outlined

The invitation, as your teammate sees it

Once they join, they move from Pending Invitations to the member list.

​
Resend, share or cancel an invitation

The three buttons on a pending invitation:
The buttons on a pending invitation, outlined: Copy invite link, Resend invitation and Cancel invitation

Copy link, Resend, Cancel

  • Copy invite link copies the link from the email, to send it another way.
  • Resend invitation sends the email again, for example when it went to spam.
  • Cancel invitation withdraws it: the link stops working and the seat is free again. Click Cancel Invitation to confirm.

​
Good to know

  • They must use the invited address. The invitation only works for the email address you typed. To invite a different address, cancel it and send a new one.
  • Change a role or remove someone. The ⋮ menu on a member has Change Role, View Activity and Remove Member. The account owner also sees Transfer Ownership there.
  • Seats. The line under Team Members shows how many seats your plan has and how many are used, pending invitations included. See Billing for more seats.